Exchange and Returns Policy


Products can be returned within 30 days of the initial purchase date.

 

 

Due to our commitment to sustainability, all orders are handmade individually to avoid unnecessary stock wastage, so we can only allow credit notes or exchanges.

 

 

We offer free worldwide returns on all orders over £50 - Please contact us via support@horfawear.com where we will provide you with a free pre-paid label to return items to us. Expedited shipping charges are non-refundable.

 

 

Orders under £50 that you would like to return, please contact support@horfawear.com for further details.

Returning items to a store should never be an unpleasant process so please talk to us and we will always endeavour to go above and beyond our duty to ensure that you remain a satisfied customer.