Are the items protected by a warranty?
All of our watches are protected by a one year warranty.
We will happily exchange all items that are faulty and not damaged. For instance, if a dial stops working or the mechanics stop working however we would require proof before sending out a new model. We will happily provide you a pre-paid returns label so that we can check this with our technical department and if we still find it's not working we will dispatch a new model the next working day.
We will happily exchange all items that are faulty and not damaged. For instance, if a dial stops working or the mechanics stop working however we would require proof before sending out a new model. We will happily provide you a pre-paid returns label so that we can check this with our technical department and if we still find it's not working we will dispatch a new model the next working day.